WHO ARE WE?
Our story began in 2010 when we opened doors with the aim of successfully integrating innovation and technology in business. Our founders were committed to providing unrivalled ICT solutions and services to a diverse regional clientele whilst fostering outstanding customer relations, true to our core values. Today, PA prides itself having a wealth of experience and expertise in Business IT and Software Licensing solutions.
Applying emerging technologies and innovative ideas to business is key to your future success and that is why we are driven by a straightforward and highly successful philosophy. We carefully source the world’s best IT solutions and package them with exceptional levels of expertise and support.
Our corporate strategic business divisions include:
- Software Solutions; Adobe, Microsoft & Kaspersky
- Enterprise Business Solutions; HP, Lenovo, Sophos, Zebra & Technical Support
Platinum Associates is led by some of the best and brightest minds who bring years of IT industry experience and innovative business. Every aspect of our business places emphasis on prompt, high quality and professional IT infrastructure solutions and managed services. Every activity is designed to provide a high level of confidence in our service solutions targets.
Our unique selling point is that we source best fit solutions for our customers, rather than shoe-horning their needs into an existing offering. From planning and evaluation of current systems to completion of projects, our consultants and authorized partners work with customers to ensure that their requirements are fully met. We seek to create long term relationships. We are an extension to your team and not just your service provider and or supplier.
With our oﬃces based in Kenya, we are strategically placed within the greater East African Region and privileged to admit that no other ﬁrm combines and adopts pioneering IT knowledge that keeps businesses one-step ahead of the competition like we do.
Our mission statement: To provide quality business ICT solutions backed with sound technical support and customer service, to exceed the expectations of our customers and business partners by increasing productivity, proﬁtability and competitive business advantage.
Our vision: To be the market leader in the provision and deployment of enterprise solutions to our customers in the greater East African region.
Our brand values (T.I.S.H):
Transparent: We guide our customers in moments that feel relevant, natural and unforced
Innovative: We have the most creative and innovative response to our customer needs
Simple: We talk sharp. We help customers get what matters to them quickly
Human: We talk to people about what they value and not what we value